New Patient Registration

Need a GP in Birmingham who actually gets back to you?

Register using the official NHS online form in 3–5 minutes.

We aim to confirm your registration within 3 days (Monday to Friday).

Who can register?

We accept patients across Birmingham.

If you live outside Alum Rock, you’ll register as an out-of-area patient.

Important (please read before registering):

  • You can still access our same day online appointment system
  • Out-of-area patients cannot receive home visits from the practice
  • You must be able to travel to the surgery for any face-to-face appointments
  • Not recommended if you are housebound or have significant mobility issues

What you’ll need (to register quickly)

Have these details ready:

  • Your current address and contact details
  • Your previous GP details
  • Your NHS number (if you know it)

Access that fits around your lifestyle

You shouldn’t have to queue, keep calling at 8am, or wait weeks without knowing what’s happening next. With Alum Rock Medical Centre, you can:

  • Request help without repeatedly calling the practice
  • Get clear next steps by message
  • Use phone, video or in-person appointments when appropriate

3 simple steps to better health

Online registration

1. Start the NHS online registration form

Complete the form in 5-10 minutes.

Holding a phone

2. Receive confirmation by text

We aim to confirm registrations within 3 days (Monday to Friday).

Holding a phone with a notebook on table

3. Message us on online

Once registered, you can message us online during opening hours for advice, medication and appointment requests. We’ll reply with next steps and arrange phone, video or face-to-face appointments when clinically needed.

Aim: Confirmation within 3 days (Monday to Friday)

Our promise to you

  • Direct access to the right clinician or team for your request
  • Flexible appointment options: phone, video and in-person when clinically needed
  • Clear communication so you know what’s happening next

What our patients say about us

All the staff are very helpful, kind and considerate. Appointments given on the day . Very efficient

P Usman- Google

This surgery is very good. The doctors always listen carefully and give kind, clear advice. I am very satisfied with the care and professionalism, and I truly felt supported throughout my experience.

Mashal Ashfaq - Google

The service is very good and the people of Alam Rock Medical Centre are doing a very good job. Help people in need and strengthen them in need My Experience was good

Arslan Muhammad- Google

Official NHS form 5-10 minutes

FAQs

Do I have to leave my old GP?

  • Yes. Registering with us transfers your NHS GP care to The Brooke Surgery. You can switch again in future if you wish.

How quickly will I be registered?

  • We aim to confirm registrations within 3 days (Monday to Friday).

I live outside Alum Rock — can I still register?

  • Yes. We accept patients across Birmingham as out-of-area patients.
    • No home visits are available for out-of-area patients, and you must be able to travel to the surgery for face-to-face appointments. It is not recommended to register if you are housebound or have significant mobility issues.

When can I contact the practice?

  • Once registered, you can message us on online during opening hours 8am-6.30pm (Monday to Friday) for advice, prescriptions and appointment requests.
  • Online forms are not monitored 24/7
    • For urgent medical help when we are closed, use NHS 111.
    • For emergencies, call 999.

Page last reviewed: 10 February 2026
Page created: 06 December 2024