You can submit requests regarding non-urgent medical matters, or admin queries eg blood results, hospital letters and sick notes ONLINE HERE. No log in details are required for this.
APPOINTMENTS & ordering REPEAT MEDICATIONS can also be done online.
Please speak to a receptionist to set up your log-in details for this. Nb all consultations will be via telephone / video call in the first instance.
Please DO NOT VISIT THE SURGERY unless you have been asked to do so.
We are implementing strict infection control measures and minimising footfall into the surgery in order to protect you and our staff.
Nurse / HCA appointments will continue for essential immunisations, dressings, cervical screening and blood tests. Face coverings are mandatory for all who have been called into the surgery premises.
If you would like help or support with non medical matters you may find it helpful to speak to our Social Prescriber - please submit an online request to speak to her, or ask a receptionist. You may also find this link to UrBrum Waiting Room useful, it contains a directory of local support services in Birmingham relating to health and wellbeing.
The medical centre is situated in the centre of Alum Rock on Highfield Road just yards away from the junction with Alum Rock Road. The practice has its own car park to the rear of the main building for staff and patients. The access is from Gowan Road to St Kilda’s Road and the first turn on the left leads into the surgery car park. The car park remains open during surgery time and is well illuminated with CCTV camera-monitoring. Please note that you will need to walk back out of the car park and along Gowan Road to access the main surgery entrance from the front of the building.
(Site updated 11/02/2021)